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Content Marketing Specialist

Do you enjoy creating engaging and shareable content and beaming it out to the universe? Do you want to work with an innovative team that makes cool products from the future?  

Awesome! We’re looking for a talented Content Marketing Specialist to join the Rocketbook Marketing Crew’s mission! You’ll join our rapidly growing team and assist in all efforts related to social media and content creation. It’s time to blast off and develop a stellar brand voice and content strategy here at Rocketbook, and we’re on the search for a commander!

Who you are…

  • Self-starter who follows new and innovative brands on social media
  • Social butterfly on a plethora of platforms
  • Curator of brand voice and platform strategy
  • Excellent writer and editor 
  • Planful and able to scope a content calendar
  • Thrives on autonomy and self-motivation
  • Confident in analytical skills and social media reporting
  • 2-3 years of social media and content marketing experience

What you’ll do…

  • Drive the organic social media strategy at Rocketbook 
  • Develop, curate, and schedule social media content and determine cadence
  • Evolve and evaluate social media influencer program
  • Help manage social inboxes and engage with owned social communities
  • Own and maintain the Rocketbook Blog, writing posts and managing guest content
  • Manage content marketing calendar that encompasses email, social, and website strategy - and communicate it with the rest of the company
  • Report on social media content, using tools such as Facebook Analytics, Sprout Social, and Google Analytics

Bonus Points: You are funny and witty in your content creation and writing. 

Pro tip: Top candidates will have examples of favorite brands and social communities.

Job Type: Full Time

Location: Boston, MA

Are you ready to launch with Rocketbook? Send your resume to marketing@getrocketbook.com with subject line "Ready to Launch as Content Marketing Specialist". Include a brief description of why you'd be a great addition to our crew!

Do you geek out about solving problems solving, assisting with new customer on-boarding and generally being a helpful hero? Do you live and breath customer engagement, and thrive when making a difference?

Awesome! We’re looking for a talented Customer Happiness Ambassador with 2+ years of experience to join the Rocketbook Squad’s mission! 

Who you are…

  • Passionate about helping customers
  • Someone with excellent written and verbal skills 
  • A personable fast learner with a hunger for problem solving and data analysis
  • A patient strategist but quick reactor who puts a customer’s needs first 
  • Someone who engages to make a difference
  • Obsessed with assisting, teaching and retaining customers
  • Tech savvy across multiple digital communication platforms
  • A scrappy, resourceful, innovative explorer that is at their best when working with a team of talented space cadets 

What you’ll do…

  • Communicate directly with customers to assist with their optimal Rocketbook experience
  • Continuously learn and understand ever changing features on the Rocketbook app 
  • Be the “voice of the customer” across all channels of the brand
  • Partner with the Product, Marketing and Operational teams on relevant initiatives 
  • Represent the brand with integrity and authenticity
  • Develop helpful online content to engage customers with the brand
  • Track, analyze, report and communicate key metrics that provide actionable insight
  • Help build a dynamic and world-class customer support team

Pro tip: Top candidates will have experience with new user on-boarding and general app navigation expertise.

Bonus Points: You have a deep service background in a high growth environment and love to make a difference, one customer at a time. And most important, you are fun to be around. 

Also: Haters of geeky sci-fi movies and cheesy space puns need not apply. 🚀

Job Type: Full Time

Location: Greater Boston Area

Are you ready to launch with Rocketbook? Send your resume to marketing@getrocketbook.com with subject line "Ready to launch with Rocketbook Customer Happiness". Include a brief description of why you'd be a great addition to our crew!

Customer Happiness Ambassador